Positive: big facility, plenty of equipment even during the busy times (and it does get packed mid-morning and again all evening), and a fair amount of exercise classes to accommodate most schedules. Bathrooms are spacious, modern, and very clean.
Negative: the front desk is usually operated by some very unfriendly and awkward staff. Typically as a guest you'd expect a warm hello, but usually I'm not even greeted with eye contact. Very off-putting. Also, there seems to be a general disregard for the mirrored yoga room. At this point I should be compensated for how many times I've had to organize the weights because they're all strewn haphazardly about, and the flooring there is more often than not covered in dust bunnies.