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  • Oh my God, talk about a NIGHTMARE. I usually have a policy of NEVER trusting Groupon but I needed a room in my house cleaned so I figured "hey, let's try a new company in town." Worst mistake of my LIFE! First of all, their crew showed up and tried the classic "bait and switch," telling me it would cost $100 more since my Groupon didn't cover "pet stains." Yeah, whatever, I needed the stink gone from the room so I just paid them. The workers seemed like they were in a hurry, finished their half-assed cleaning job in about 10 minutes, and didn't even COVER THEIR SHOES and tracked all over the house. To make matters worse, the smell and stains didn't come out and they left my carpets SOAKING WET. No, when I say SOAKING WET, I mean wet like a freaking swamp in my room. This was way wetter than normal. In Las Vegas, in a dry climate, with all the windows open and 3 fans blowing on the carpet 24/7, it took FOUR DAYS for my carpet to finally dry out. FOUR FREAKING DAYS! I have had carpets professionally cleaned before but these people are a complete joke. Save yourself the time and hassle and pay attention to the real reviewers on Yelp not the paid fake ones. We know what we are talking about. Roadrunner Carpet Care is HORRIBLE, do NOT waste your money! Oh, the room still stunk of pet stains and you could still see the yellow spots on the floor. I went and rented a Rug Doctor and after 45 minutes, I got the spots out myself. How much did it cost me? $24.99.
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