Avoid if you can. They tried to sell extended warranty on overpriced water heater they just installed exactly 1 year ago, glad I did not pay the $169.00 because it covers nothing. Service guy claims that I already need anode rod at a cost of $341.00 on a $2000.00 water heater only a year old and warranty doesn't cover it. Service guys are friendly enough but will try to pressure you into sales and other things to float bill. Office help, schedulers, not very good. Check around, you can do much better as I am finding out the hard way. If money means nothing to you, than this company is for you. Further if you purchase major appliances from Home Depot, this is the contractor they use for installs, shop around if time allows it, you wont regret it.