More a 2.5 but I'm being generous. Went with my wife today and we were there for an hour. I made reservations but still that wasn't sufficient to get a table immediately. Had to wait to get seated. Then, the table we were assigned wasn't even clean. There were no plates, no cutlery, no napkins prepared...NOTHING! What's the point of making a reservation?
The appetizer and manakeesh were provided promptly and were delicious. Had to wait for water. Fresh pita bread was provided and it was satisfying while we waited for our main course...WHICH NEVER ARRIVED! I went up twice to the order counter to question its whereabouts. What's worse: several other tables who were seated after us were served their meals -- appetizers, mains and drinks. The only thing separating us from them appeared to be the fact we didn't speak Arabic.
After waiting for another 30 minutes, my wife and I left. The only saving grace was the gentleman who appeared to be the manager, Hussain. He was apologetic and discounted the manakeesh. Otherwise, service was awful and terribly lacking!
P.S. We ended up going to Symposium cafe and restaurant just up the street. Service was prompt and friendly. We were seated within 5 minutes, eventhough it was a packed house and we didn't have reservations. Food was decent enough. Bottom Line: have gone to Paramount several times and have no intentions of returning. You can do better if looking for a halal, healthy option. See Bamiyan!