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  • If the patient require BP medication or Diabetic meds,this store is fairly efficient. However if the patient is seen by a pain management Clinic d/t suffering from intractable chronic pain or awaiting another surgery,that's another story. Each Pharmacist or technician has conflicting answers,changing dates of availability of the drug,one pharmacist tells you that they are out of this particular dose ,but will call you ASAP as he already received the confirmation from the ordering Physician. When you call the next day another pharmacists tells you that they DO have the Medication& the ordered dose ,HOWEVER THE DOCTOR NEVER RETURNED THEIR REQUEST FOR CONFIRMATION OF THE ORDER. Is one hand does not know what the other one is doing? I am avoiding printing the Pharmacists' name,because I am a also Lincensed in the Medical field(disabled at this time d/t awaiting surgery) I prefer not to smear any particular Pharmacist. I have respect for all of them overall,as they have difficult job with all the Federal & State regulation. However, giving conflicting information to the patient who is already suffering from INTRACTABLE PAIN & laughing in the background is less then professional. I have been inside the this pharmacy & have seen clients in the Drive-Thru ,when they have prescription for a controlled substance,the staff makes jokes or just making unpleasant comments among themselves then tell the client that they are out of it or can not be filled at that store. Not all staff is like that , JACKIE is ALWAYS polite,professional & efficient. I do understand that there are people who might want to have controlled substance d/t dependence & that's very sad ,but there are also patient who suffer from Intractable back pain or other medical condition IE Cancer the medication or lack of may also have a deep affect on the sufferer's mental health, limiting their daily simple functioning & that's nothing to laugh about. I only hope that none of the staff will need to depend on pain management medication.because the way I feel,NO ONE in the right mind would choose to take this stuff if they did not need to help them to decrease the level of suffering. Yes ,I am frustrated with some of the staff & hope that in the future,they would be more empathetic,professional & being aware that clients are watching their action,attitude & how they treat one another. "You never know another person,until you walk a mile in their shoes"
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