The complete lack of organization is disappointing. We walked up to get a to go order and was immediately told, without any greeting, "I have a 20 minute wait for a table". We said we wanted an order to go and was told to "go over there", pointing toward a counter.
The man at the counter took our order and gave us a number. There was no instruction on what to do next, so we asked if the order was to go and he responded, "no, you didn't tell me that, I'm not a mind reader". We apologized to him for our apparent misunderstanding of what to do and he took the number back and yelled that it was to go.
After this we stood in the middle of the restaurant waiting for an order with various people asking us to move quite frequently.
This was one of the worst customer service experiences I've ever had, and will never return to this place again. I do not recommend it to anyone unless they are prepared to be confused and belittled.