Terribly inconsistent. Generally my coffee has either way too much flavoring, or none at all. Same with the food. I usually get a bagel with cream cheese. Half the time it's fine, as ordered. More often than not there is barely any cream cheese. Twice they have put a solid half inch layer on the whole bagel! Yesterday I bought a chocolate cream filled donut. Almost no powdered sugar on the outside, barely any cream on the inside. This store needs to get up to standard and stay there!