Tonight I was accidentally the A-hole that showed up 2 minutes before they closed in the drive through. I didn't realize they closed at 11. Nancy C took my order and they were understandably out of several items on the menu but she was so sweet, polite and kind that I didn't even care. She talked to me in the window the entire time my burrito was being made and delivered the most personable drive through interaction I've ever received. I didn't ask but they discounted my order for the inconvenience, wow!!! Thanks Nancy and closing manager for being so kind! I'll be back soon (and y'all better have some chicken)! Lol
Update:
I was lucky enough to get Nancy AGAIN in the drive through last week and she was just as nice and kind as the 1st time! Someone needs to give her a raise/promotion ASAP!!! Thanks Nancy!!!!