I was not impressed. I gave them two stars because they were flexible in getting me in the same day. My tech used the tools at a high speed to remove my gel which burned my nails. I asked her to turn down. I did not want gel again and was asked 4 times why I did not want gel and only wanted a manicure. The manicure was subpar, and 2 days later my polish is already chipped. I will not be returning.