I can't speak to the actual service you may receive, because I paid $437.50 for no service at all.
I had 247 plumbing come out and give me an estimate for a hot water heater repair/replacement. I had three other companies come out and give me an estimate. 247 was the lowest, so at the time I decided to proceed with them.
The representative that I spoke to on the phone stated that their cost would be going up soon so I should lock in the lower cost. That required a $437.50 deposit so I provided my credit card information and they processed the transaction.
I live in another state and wanted to be on the premises for the replacement, so I let them know that I would inform them at a later date to schedule the replacement.
After scheduling the replacement appointment, upon my arrival in Arizona I was perusing some paperwork from the purchase of the house just under a year ago. Included was a one year warranty that I had completely forgotten.
I contacted the home warranty company and they were able to replace the unit for the cost of a service call and a small deductible.
I contacted 247 to cancel the service. That was over five weeks ago and we'll over a dozen phone calls, still no refund.