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  • While we toured the Strip the evening before we decided to meet here for breakfast before hitting the Strip for a day of shopping and hanging out. Heading up the escalators we realized that a lot of people had the same idea as us and we put our name on the list for a 25 minute wait. As we were sitting in the area outside the restaurant waiting a lady had come out and passed us some 20% off coupons they received from the manager since they were leaving that day and wouldn't be able to use them. I appreciated it but, at the same time this should have been the biggest red flag but, we were hungry and had already been waiting for 15 minutes. Our group trip friends started to arrive just as we were sat. We got a booth and our server finally came over to get our drink order after about 5 minutes. We ordered mozzarella sticks to start and I asked for a side of bleu cheese dressing. 10 minutes later our mozzarella sticks came but, no bleu cheese dressing. After about 15 more minutes our server finally came back even though I had tried to flag her down multiple times and by this time I had told my friends to just eat them and I would make another order since they were about to be cold. When the server did come back I explained that she forgot the side of dressing and they were now cold so we wanted to get another order. In her defense she did remove them from the bill and give us the second order for free and she did seem to be working on half the restaurant by herself. The only thing that was done quickly was the filling of our empty coffee cups and we did have to get up and go into the server station to get more creamers. The breakfast was fine but, the whole thing took about an hour and fifteen minutes and people come here to get in and out quickly which sort of defeats the purpose of coming here. Not to mention places like this make money by turning tables quickly so, they are probably losing out from being so badly understaffed.
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