Well darn it. I am glad to say that I've received good service here. But each of the first dozen or so times I brought a vehicle in, I was asked if I had an appointment. And since I didn't have an appointment, I was informed that it would take longer. So this last time I made an appointment. I have a busy schedule and figured this would help move things along. Unfortunately this was not the case. When I made the appointment time I included an alignment check. But there were probably 3 vehicles lined up before mine for the alignment rack. And 2 hours after I brought my car in for its scheduled appointment, I'm still waiting. Disappointing to say the least.