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  • Let me start off by saying, I LOVE chicken wings. They are one of my 5 major food groups. So its only natural that I visit this establishment VERY often. However, I will NEVER be returning after my experience over the past week. The other night my fiance and I went in for some late night wings and drinks. I said I would pay for food, and he would pay for drinks. I paid cash, he paid on his card. The next day we realized they had charged his card twice, for the drinks and food. I called them up with both reciepts ready and explained my problem. The manager said that only the drink charge would post and if there was any problems I could call back. Well when the wrong charge posted, I called back and he said there was nothing he could do. He was rude to me about it, unapologetic and made no offer to make it right to me. I have worked in the restaurant business and I have NEVER seen that. Usually when a restaurant makes a mistake they not only make it right, but they usually offer you something for the inconvenience. All this manager did was pretty much say oh well, sucks to be you. Lets just say, I'll be getting my chicken wing fix elsewhere from now on.
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