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| - Having gone to this restaurant and faced with long line ups, we decided to make a reservation (as there were 6 of us) for a Friday night at 7:45pm. When we arrived, it was clear that our reservation (called in by myself) was lost (I don't speak Italian but 3 in our group did...and they said the staff (speaking in Italian) talked amongst themselves on how there was no reservation to be found). Staff scrambled to find seating and eventually we were seated at a table for 4, and when the table for 2 next to us left, the staff switched the round table and brought out a square one and pushed it up against ours. Thankfully this worked, as 2 ppl didn't arrive until around 8pm. and by the time they got there, they only had to wait about 5 minutes before they sat down.
Based on our experience, this is what's positive and what's not:
The good:
1) every staff member we encountered were fantastic. The waitstaff checked on us frequently and engaged us at every opportunity.
2) food is priced accordingly. From ordering to it being in front of us was around 15-20 minutes and quality and quantity are high.
3) we were offered two-bite chocolate covered ice cream by our waiter....they were excellent...and he comped them.
4) one person in our group didn't like any of the meat options...asked If he could get a veal chop rather than the daily lamb chop special. He was accommodated without any hesitation.
The bad:
1) we were seated near the door...and whenever it was opened, a very cold wind blew in on us and our food. Those seated further in the restaurant wouldn't experience this issue.
2) there was a fairly young teenager (we all pinned him at around 12-14yrs old) who brought out our food. The owners should be very leery about allowing this to continue, as its a major violation of Liquour Laws (which could result in loss of their liquour licence). The kid was friendly and all...just far too young to be running food in this type of establishment.
3) the place is small and busy...forget having a private conversation.
Some of us loved their meals, others said there were better Italian restaurants in the area. I had a pizza (with spicy sausage) which was excellent. The Penne Vodka was meh...not the best I've had, but far from the worst I've had as well. The staff were very generous with Parmesan cheese and it was cooked al-dente.....the sauce is what dropped it a notch for me.
Of the 6 of us, 5 would return, 1 would not.
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