Extremely poor customer service. The staff there are great but as for the owners... cheap and don't care! Tried ordering online and asked for sauces on the side due to avoiding the burgers getting soggy. Owner complained that it was too expensive for the takeout containers to put everything on the side so they were more than happy when I cancelled my $120 order. Seriously how do expect customers to return? (Btw i had been a regular and visited over five times before & told all my friends about how amazing they were). Such a shame.. that poor service could lead to not returning. Now that boon burger is coming to Oakville I couldn't careless.
You guys can keep your expensive food & takeout containers. I'll take my business elsewhere, where it's appreciated!