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| - One star for taste, and for having $5.50 lunch combos that include fried rice, crab rangoon, and a bowl of egg soup -- when most places won't give you the soup for To Go orders.
Three days ago, I printed a Restaurant.com coupon to try this place near my office, and he told me they stopped taking that coupon two days ago. How frustrating! Good customer service would have included an apology and maybe an offer for something free to thank us for trying them anyway, but he just said, "Nope." I should have walked out, but the cheap lunch specials pulled me and two co-workers in, so we each tried a different combo.
The crab rangoons were the best part of the meal, but everything else was lackluster and we won't go there again.
The orange chicken had big medallions of breaded chicken (not little nuggets) and was reviewed as "blah". The cashew chicken was nice little shreds of grilled chicken, but was "not as good as other places". And the general chicken tasted like sweet and sour sauce with a little chili pepper thrown in for heat -- very disappointing!
The spring rolls were cooked in oil that should have been changed. The fried rice tasted burnt, and I want to say there was nothing but rice ... but I literally searched the whole pile and did uncover one fleck of egg, two dice of white onion, and a wafer-thin slice of bok choy. It must be a minimalist mantra there, because the egg soup had nothing added either.
The service was not friendly, and the food was not fast. As I waited for our food, the cashier was telling his friend across the room how much he partied last night, threw up all over the bathroom, and couldn't get up - he just slept on top of the toilet. :-/ Our office will look for non-fast-food Chinese somewhere else.
Update: That restaurant.com coupon is still being sold. I wonder how many people are being cheated by this bait-and-switch scam?
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