Simply put, this location is understaffed (at all hours of the day) and under-managed!!
I have been to this location on several occasions to order breakfast. They advertise a breakfast burrito and a large drink for $3. They also advertise that this particular "deal" is guaranteed in under 2min or the "next one is free"! Yeah... okay!! They have failed to deliver on this customer promise each of the three times I have ordered it... and have over charged me each time (I guess it's too difficult for them to understand their own promotion). Nevertheless, I am documenting each visit and have attempted, on several occasions, to reach out to the district manager. The next step is to contact the better business department regarding the false advertisement (because it is blatantly occurring here).
I encourage you to visit this location and document your own experience. I hope it is better than mine.