This is a tough one to score. This was a new visit for me as a local and my parents as visitors.
Overall, the food was good. No real issues there. What could use a lot of work is the service. My parents ordered sushi rolls as their app and requested they come out before their entree. They certainly did... if thirty seconds counts. That's not cool. They enjoyed the rolls they ordered and their main rice and meat entrees. I enjoyed my Pho.
Service lacked again when she never asked about more drinks or refills.
The interior needs some help. The booths had tears covered by tape and were pretty uncomfortable to sit in.. Wouldn't rush back, except possibly for take-out.