I ordered for delivery and they didn't tell me a delivery time. So we patiently waited an hour and a half and finally called because well, we were hungry. I spoke with the same lady that took my order and she apologized for the delay but said it was on the way. So I request a discount as any decent pizza place would have offered when they we're late and the customer calls to see where their order is. When I spoke with the manager he was rude first of all and then he tried to lie to me by saying the phone worker was about to tell me they were running hour 15, but I'd hung up before she could. So I politely told him that was not true she gave me the total again and ended the call on her end. So I asked for a discount again as this was disrespectful and completely unprofessional and he obliged and then he hung up on me. We will not be ordering from fuel again to say the least due to the unprofessional management staff.
The driver arrived and informed us they only have one driver tonight... First NFL Sunday of the season?!? Maybe your management staff should go back for more customer service training on how to be polite to customers.