I've been to three different Pamela's locations and have never been disappointed. I once had lunch there but for the real Pamela's experience, I go for the breakfast food. The pancakes (crepe-like) are huge and tasty. The eggs are never too greasy and the Lyonnaise potatoes are delicious. When the table orders coffee, you get a carafe for everyone.
The Squirrel Hill location has especially great service along with its great atmosphere and great food.