Staff is always friendly. Classes are small, which is nice. I have only taken the Pilate reformer classes. They really focus on form and true Pilates, vs classes I've been to at other locations that are more "cardio", fast Pilates on reformers.
The only draw back is that my everyone in class is not always on the same level. The teacher adjusts, but sometimes it can slow the class down.
All in all, I would totally recommend this place. I found it with a groupon, and it was well worth it!