This location is my go to spot. I have yet to come here and have the orange chicken completely gone / waiting for another batch. They always have the next batch ready to go and I appreciate that so much.
Also, the staff has always been nice to me, as well as others. They're patient when customers ask for the weirdest requests (like avoiding the veggies in the chow mien....). This last time I came (6:30PM PST) , it was SUPER busy. Like, line to the door, busy. I've never experienced that, but I personally thought the line moved fast. I'm sure there's peak times like lunch or dinner, but minus this last round, I've been lucky to avoid all of it. So, more reason for me to keep coming back :)