I got my helix pierced here this past weekend. Me and my sister in law came for a random day of piercing. I will say this the piercer gave me every direction to decrease the pain of this piercing I followed non can this little thing hurt lmao. She was honest about my piercing placement. I thought I could get it lower and she just let me know my ear isn't designed for that spot to be pierced. I appreciate her not forcing it when she knew it wouldn't look good. The sop is kind of dark but everyone was nice.