The barista calling out drinks on 12/20 at around 2pm demonstrated terrible service. We had ordered 2 waters and 2 sandwiches to be heated up, the place was busy and loud and I didn't hear my name being called the first couple of times. When I did hear it, I headed over to grab our drinks and heard the barista say "NITA? NITA? IF ANYONE WANTS 2 FREE WATERS?" It hadn't been more than a couple of minutes since we had ordered. So, this was the first offense.
Second offense: she must have gotten off shift and was leaving at the same time as us and cut us off in the parking lot. I won't be going back to this store again if that is the level of service they are providing.