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http://www.openvoc.eu/poi#funnyReviews
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  • I purchased a refrigerator back on the 12/22. Price was better than other competitors out there; that is. if you don't mind scrapes or dents on your new fridge. Now I was charged $50 for an install. That includes them getting my old fridge and bringing in the new one and hooking up the water line to the new one. It's a 1/8" water line from under the sink and hooking up to the new line that's a 1/4" on the back of the fridge. The driver did not have the parts. So, he said that he would go to Ace to get the parts (5 blocks away) and he went out to his truck and made a phone call. Came back and said that he would have to return later to hook up the water line. I offered to go instead of him, just tell me the parts to get. I went to ace 2x and Lowes 1x. Still not the rite parts. The driver could have gone, gotten the parts and been onto his next job within 20 minutes. But, after I ran around for 1hr and 30 minutes, the driver said that he could not stay any longer. After he left, I went to home depot 2x and back to Lowes to get the parts the driver told me to get. Never the rite parts. So, I had to get a plumber out to install my fridge water line. Completely different parts than what the driver told me to get. 5 minutes with the plumber and everything was hooked up. Mike was not happy with my wife's review that she gave. And, my wife talked to the driver that said "we had a crazy water line set up". Now, the driver was back in the yard by 4pm. He could have called me and said I have the parts and that I will be over to install your water line. I gave 2 stars this time, because on the phone with Mike, he could of had the driver come back to install the fridge water line. But, offered to come over the next day to install the water line. Well, when you have the main shut of to the house, you cannot wait until the next day. So, $180 for delivery. "OUCH". I know that since you opened your doors back in the 80's mike, that there are 30 billion more people that have moved here. I guess your going to have to step up your customer service.
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