We had a room that was overlooking the freeway, it was a bit noisy, the manager (Kazi) immediately moved us to another bedroom and called to find out if we were satisfied or if he could give us a different room. The service is excellent. The location is extraordinary. The rooms are a bit old, can use a remodel but they made up for it in availability, price & location.
My review would have been worse if the manager didn't respond so swiftly. It makes me feel comfortable that he made sure he could find something that could satisfy us. Good job.