A group of 4 of us came here with a Groupon. Apparently, we got the hardest room and it was our first time haha Right when you enter, you are greeted by a really nice girl. She asks if its your first time and explains everything very well - there was just some misunderstanding on our part, not her fault. She had explained that the signs with hands with the crossed out sign on them meant "do not touch" so we hadnt really touched anything with those signs on it in the room. We didn't know we were allowed to still look through the area and had to look for things haha Anyways, you watch a video in the beginning that explains what you will be doing in the room - the story line. I don't want to say much more because I dont want to ruin it but I would definitely recommend doing this!! It's fun and the time goes by really quickly. I think its fun for a date night too!!! Definitely coming back with some friends to try more of the rooms.