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| - I have to rate this a 1 star just so I can tell you how horrible they actually are!!!
Ok so we decided to eat here because the Olympics are going on and what a great place to probably watch some of the games whilst enjoying some wings, right? Um nope, not at all!! First we had to stand at the front and ask if they could please turn at least one of their many screens to an Olympic sport, after much debate on which screen would be turned we were able to have a seat.
We were escorted over to a table that was still dirty from the prior guests and just as we were about to sit down the host told us "WAIT!!" "Let me wipe that down for you" Underneath the table had what appeared to be a days worth of straw wrappers and those rings that go around the napkins. They do not seem to care about what the floor looks like. The booth was covered in food particles also but they never bothered to wipe the seats off, just the table.
10 minutes went by before anyone came to even take our drink order, yet the server that did finally grace us with his presence had walked by at least 8 times prior to taking our orders and made eye contact with me each time.
I ordered Iced Tea, the other two people in my group ordered a water and a Coke Zero. He could not get the order right, I had to tell him two more times that I had ordered an Iced Tea. I was afraid that he might not come back for awhile we placed our order, you know having 10 minutes of sitting there waiting for a server we all had more than ample enough time to decide. We sat another 10 to 15 minutes before the drinks came back and when I was handed a very brownish in color Iced Tea, which tasted like coffee grounds. It was horrible!! I had to wait another 15 minutes before anyone came back to our table so I could ask for another drink.
The server that did come at this time was a girl, completely different from the first server that took our official order. She dropped the trays where we would put our bones onto the floor and then laughed just seconds before asking us "Oh did I drop something?" I DO NOT KNOW!! I was not paying attention to you doing your job, I am trying to enjoy my time with my friends. She apologized for the disgusting tea and took my drink order and walked away.
We actually even noticed our first server taking a "to-go box" to the people behind our booth and dropped it on the floor upside down, he literally picked it up and proceeded to hand the clueless customers the dirty "to-go box"
Two of us actually ordered wings but we had no where to put the bones and nothing to even clean our hands off with, well I should take that back, we each received the one napkin that was rolled up with our dirty silverware.....and yes they were dirty, every piece had dried up food on it!
Another server, different from the two that had stopped at our table brought me my drink and we had to again ask for napkins and a place to put the bones, several minutes later a 4th server came to drop off napkins and a little tray for the bones, not once did anyone apologize for any of this bad service and not once did anyone ask "HOW IS EVERYTHING?" Had they bothered to ask I would have been completely honest and told them that the service was horrible!
I actually had to leave the table to wash my hands in the bathroom since we were not giving more than 2 more napkins but most importantly, no moist towel things.....YET a table across from us that were participating in an eating contest sure did have some.
Towards the end of our meal a manager walked by and picked up the small cardboard tray/container that the 2nd server dropped on the floor and finally a 5th server stopped by our table to see if we needed refills, I just asked for the bill so we could leave.
The best way to describe this location of Buffalo Wild Wings is it sucks!! I have eaten at many Bdubs over the years in Michigan and they all have had very minor issues but have all been a very fun time, I will NEVER eat at this location again and it has really put a bad taste in my mouth about trying to go to any other one in Nevada for that matter!!
It has been 2 hours since I left and I already have a terrible stomach ache which I can only think was the chicken, I did not get anything spicy this time so I do not think it was any of the sauce and the funny thing is the name of our server on my bill was a completely different person that we never even met named Frank!!!
My advice to this place is to get their stuff together!
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