I've recently been coming here because of the convenience of the drive thru and since Robertos just jacked their prices up. The food is usually good and the staff is real nice. Today as I drove thru I asked the womam working the window if she could please give me pickled carrots along with my salsa, she stated that I would have to get my own carrots. She could only give me salsa. I stated that its never been an issue before. She refused again. This defeats the entire drive thru concept. The salsa bar is literally five feet away and I was the only customer! I thought her actions were lazy and unsatisfactory. Please train on customer service.