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| - I HATE having to leave this review because the Portillos in Scottsdale blew me away when I first heard of this chain. My 1st visit to this Portillos in Tempe, was this past weekend. I was super excited for I was traveling from QC to Scottsdale and new this location had just opened and I had to pass it to get to my friends house! Why not try it out since the other location is out of the way and FAR from me! I was soooo super excited I think I may have exceeded the speed limit to get there! LOL! The drive through was pretty thorough and awesome when I arrived. You had very nice (but crazy people, because they are standing outside all day in this heat) taking your order. I ordered my norm, chili cheese hot dog and chili chesses fries. My ordered was confirmed by at least 3 different people walking down the drive through taking orders and by the person who collects payment; they were all very nice and quick. I pulled up to the last person who brought me my order (even repeated my exact order back to me), super happy my order came out before the 2 cars ahead of me (how nice and fast) left the drive through and rushed to my friends to devour my delicious food. When I got home and opened up my bad of deliciousness I was completely disappointed!!! Immediate sad face! I received the wrong order! You know the feeling you get when your parents tell you you're going to Disneyland and they end up taking you to the doctor instead? It felt like that, the build up of awesomeness, then the tremendous sadness in the end! I was so sad and frustrated, for you are looking forward in enjoying a delicious meal and you receive an order you don't even want. I received a regular hot dog with mustard.... it would have been fine and I wouldn't be upset if I liked mustard, if I liked mustard a tiny bit, but I completely cant stand the taste of mustard, I hate it. I tried scraping the mustard off the hot dog and throwing the bun away, but it still had its mustard taste, so I tossed it! My chili cheese fries ended up being normal fries, so I ate those and pouted! I know things happen in the drive through ever now and then, it was just frustrating for my order was repeated to me so many times, there was no way I felt I even needed to check it before I left the drive through. Then getting all the way home to eat it and it not being the right order is just frustrating. It's a waste of money and then a waste of gas to drive back to get my correct order. I will try to give Tempe another chance if I am in the area and checking my order every time will be a must now! You wont find me driving out of my way to try it again though :(
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