NEVER give this company a down payment. They will not do the work and they will keep your money.
I was quoted $2400.00 for a rebuilt transmission and brake rebuild. $1800.00 for the transmission and $600.00 for the brakes. I was told I would have to put $1600.00 down. They rebuilt the brakes but could not fix the transmission. They have kept my car for eight months. I have to now scrap the car. I understand that I will have to eat the $600.00 for brakes. That leaves a balance of $1000.00 owed me. They will not return my money. My contact at Desert Auto, Paul will not help me. He will not give me a number to call. All he tells me is that this has to "go through corporate". I did get an email address to which I sent a tersely worded message; that was two weeks ago and I have had no reply. It seems my only recourse is going to be small claims court. Another nightmare. Read less