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  • If you don't want to eat at the food court then it's a good choice. Maggiano's also offers a little more reserved dining than the cheese cake factory which sits across the promenade. We don't eat Italian out much (both having grown up with parents once removed from the old country and with additional family living in Boston's North End where Italian restaurants and bakeries hire cousin joey for the sole reason he can speak English), so we're hard to please being transplanted in the south. The décor is nice and it was fairly quiet. You notice that most of the wait staff are young people. Our waiter spoke so softly we had to tell him to speak up. He was a little eccentric and seemed to be inexperienced somewhat but he was pleasant and caring. We enjoyed having him serve us. We walked in at 3:15 and received the dinner menu which mirrors the lunch but more money. The food was leagues above your normal run of the mill chain Italian restaurant as the likes of a Carrabba's "Italian Grill". We started with stuffed mushrooms. These were to be spinach, garlic with breadcrumbs. I was looking forward to these. They came six on the plate, decent size caps with a nice browning on the top and were absolutely tasteless. BUMMA! Not only were they tasteless but my wife spit out what looked like a piece of wrapping that was baked into the middle. Whatever it was, it was definitely plastic and therefore not digestible. We brought it to our waiters attention who inspected it and said with a straight face "that's disgusting" followed by and apology and quickly removed the plate. After he left we chuckled as it was quite humorous. Don't think his manager would choose to have him say the word disgusting to diners! Our waiter quickly returned to the table to notified us he had told the manager and "put it into his hands" so we should be hearing from him. Again he made us laugh since he was obviously more grossed out than my wife and wanted no part of it. The manager came shortly after and offered us a fresh order or something else free of charge. We politely declined and thank him for his offer. I had the chicken parm and it came with a side of spags. The parm had a marinara sauce and the spags a house tomato. The menu read; Chicken Parmesan Provolone & Marinara Sauce with Spaghetti Marinara. I'm assuming the sauces start off with the same base that gets shipped out to the 22 states they're in and they season from there. The house on my side was most likely a mix up out back. The marinara was decent! I thought it could have used a little more oregano but I'm a huge fan of oregano. I complain to my mom for not using enough. The house was a little sweet for me and I only had a few forkfuls. The chicken was thinly sliced from frozen cutlet with a piece of provolone on the top and baked. Although from frozen, it was decent. I ate them all. My wife had the eggplant and she said it was decent too. It came on a bed of spags and was more than enough for late lunch. Our check came with a take home order and a piece of cheese cake on the house. The mushrooms had been deducted from our check. We added the 9.95 mushroom deduct to the tip because the waiter made us smile and seemed like a good kid. This was our first time to a Maggiano's. It's unlikely we will return to Maggiano's. If you're going out to dinner during your shopping and don't feel like the food court then it's in the running. I can't see anyone driving to Maggiano's for dinner. There are way better choices all around the south park area. I did see that they had family style portions on the menu and looks like it may be a good place for special occasions and/or large groups.
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