One of my clients recently attended Call Center Week at The Venetian. The online printer I had used missed their estimated delivery, leaving me trying to find a printer who could print and deliver a large order within three hours. Denise at PDQ sent an estimate within minutes and even offered to hand-deliver the prints to my client if her courier was unable to meet the tight deadline.
Even though the client ultimately decided to take a chance on delivery on the original order, Denise went above and beyond to provide incredible customer service. Thank you, Denise and PDQ!