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  • I called pure plumbing because I had a really bad leak/water damage caused by my toilet upstairs. Pure plumbing hooked it up with a same day appointment. The plumber, Jeff, came within a few hours. He immediately identified what was wrong and contacted a Water damage company to get me quoted for a price. We paid $420.00 to partially rebuild the tank of our toilet and to have it reset. I thought it was kind of pricey because we could've bought a brand new toilet from anywhere between $100-200. Anyway, moving forward, water damage guy came the same day as plumber and gave us a quote as well. Water damage guy came the following day and removed toilet that we had just paid $420.00 for! Seemed like we were throwing our money away but as awesome as Pure plumbing is, they saved the day. We explained to the office what had happened and they jumped right on it and another technician, Don, came back and put the toilet back on for no charge! A few days later our toilet seemed as though it was leaking again (uh oh) so we called pure plumbing yet again. They made a same day appointment, originally planning on coming between 4-6. The office called at around 1 and asked if the technician could come earlier! Talk about going above and beyond! Technician, Joe, then fixed some kind of water level issue and was very friendly! This third visit also was no charge, so in the end, the $420.00 was well spent. I will definitely refer to friends and family. Thanks Pure Plumbing!
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