Pros - Food was good but over priced.
Cons - Service and attitude.
We made reservations for a group of 20 two weeks ahead of time.
When we arrived the hostess replied that she would get the room ready now...hum. Couldn't have done that a bit earlier?
Drinks took over an hour. Server said the bar was busy. We got our drinks in two shifts about 30 minutes apart so half of us were drinking and the other half was just sitting there. Obviously no food yet. Remember that we had reservations two weeks ahead of time so they knew that they may need additional staff.
Food was started an hour after we arrived. The pots are double boilers. There is an inner pot with water and the fondue goes in the outer pot. We had been here so long that one of the pots ran dry and scorched the food. More delays.
I could make this a novel but won't. It took 40 minutes to get our checks...40 minutes after we asked for our checks.
We asked for a manager - none came.
We were there for three and a half hours for cheese, chocolate and one drink. If they had not been aware that we were coming, I could understand. It was not just our server, it was the entire flow and organization of the place.