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| - Friends don't let friends eat at (most) chain restaurants. I should have known better.
My boyfriend and I were super hungry, and we wanted to spend a little time out enjoying the evening. We had a $25 GC for Chili's and thought this to be a good time to use it. (Hey, being broke really sucks!) We walked in and were cheerfully greeted by the hostess. Once we were seated, we waited quite awhile for the server to come and take our drink order. By the time he arrived, we already knew what we wanted.
He seemed rushed and impatient. That made me feel anxious and embarrassed, and I don't like that feeling when I am going to eat....or basically ever. We went with the appetizer and two entrees for $20. We chose the onion strings and jalapenos. You can't go wrong with fried onions, right? Wrong. Super wrong. They were really salty and peppery, and it was hard to finish them. In fact, we didn't even get a chance. The waiter took the leftovers without even asking if we were finished!
A long long wait went between our appetizer and our entree. We ended up ordering the 5-cheese pizzas. They eventually arrived, and they looked good. They were lukewarm though, and we were missing ranch that we had asked for multiple times.
So we waited an eternity to get ranch. This pizza desperately needed the ranch to make it palatable. Seriously. It was that bad.
The server kept taking ages to come back and pay attention to our needs. I ordered a Blue Moon, and it took super long for that to come to the table too. I needed a drink after going through what we went through for this meal! Oh, but he didn't even ask to see my I.D. Some people might think that's cool, but I am extremely bothered when I.D. checking is not strongly enforced. I could have easily been an underage girl, in fact, a lot of people think I am! I thought this was extremely irresponsible and dangerous behavior, and it's not something I would expect from ANY establishment!
Other complaints include the fact that what is vegetarian and not vegetarian on their menu is rather ambiguous. Did you know that their seasoned tomatoes are seasoned with some kind of animal-protein based seasoning? What is that about? Gross.
I really dislike leaving bad reviews, but our experience here was just so awful. I felt bad for the server because he seemed like he was having a hard time, but everything kept getting worse, and it is extremely unacceptable.
I will not return to this Chili's, nor will I go to any other Chili's in the future.
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