I chose them because they answered the phone after 5. I was originally going to use a nearer florist. The worker I dealt with was incredibly helpful. As I did not have an exact address to give him, only the name of my girlfriends employer. He said he would look up the address and number, then call them for exact directions. The flowers were delivered within 24 hours and were the best I have ever purchased! I wish I could give them more than five stars!