Wasted my time. They have low prices online to lure you in but then add all the fees that jack price again. I wanted to negotiate my price online before coming in to avoid the games, but that's not an option here. Takes forever to answer emails and avoids giving real numbers when you ask - they say that "coming in person is your leverage" and would not negotiate on price at all without driving all the way to Avondale. The Manager told me he would check on price i offered but then had salesman email and tell me to come in. When I said I was waiting to hear back on the price I offered for the car - he said "where did you get THAT price from??" and there is no way they would meet that! I asked if that was the response from the manager since he was the one that said he was taking it for review - all I got was a one word reply from him. "Yep." So I moved on. 2 days later he emails me and says I should come in at the end of the month to try again. WTF?? I am ready to buy now and don't need the games. Either sell it to me at my price now or I will buy elsewhere. So I did. Would not recommend them. Game players like the rest!