I love Maggiano's in Chicago. This one was okay. We made a reservation for 12 and since it was a large group, you have to order family style, which was okay. The big thing was we had a reservation and we had to wait almost an hour more before we got seated. That would be okay, but we had elderly person with us. We had to go get a chair from the restrurant and sit outside while we waited, since the bar area was packed with people waiting too.
The manager did try to recover with offering us a free appetizer. The waitresses where good and the food was okay.
Overall, I would go somewhere else if you have a large party and do not want to wait even if you have a reservation for food that was okay.