I waited 28 minutes in the drive thru with only 3 cars ahead of me. When I get to the window, my iced drink was made hot and because I was now running incredibly late, I took it anyway. I paid $5.03 for a drink I had two sips of and threw away. It's the most convenient location near work but I'll travel further to avoid a 30 minute commitment trapped in a drive thru with curbs on both sides.