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  • It's supposed to be some gourmet, fancy, "certified" burger. It just looked and tasted like a really expensive hamburger to me; I could pay $4 and get something more filling and tastier. Just an expensive burger with nothing special about it. I ordered a well-done burger. When they gave me a medium-rare one, I told them that I ordered well-done, to which they rudely insisted that I had not, implying that I'm a liar. I showed them the receipt, which clearly had a note added for a well-done burger. They gave me some disgusted, disapproving look, like I'm not entitled to what I ordered or something. Like, fuck off. If I wasn't so hungry I would've had to give them my lecture on how they're in the customer service business, and that rudeness isn't acceptable when it's their fault and not mine. Yeah this was at night, and everybody is a little cranky working at night. But they're still getting paid. They made me another burger, but that definitely isn't a substitute for treating your customer like an ass. Overpriced food, rude staff.
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