I have chronic health conditions and have gotten prescriptions filled monthly for years at various pharmacies around pittsburgh. I have NEVER had the kind of problems and issues at ANY pharmacy as I have had at this one and I have only been using it for three months. when I first went there with a prescription to fill they told me "we don't have that medication." not - "we can order it for you" or anything like that just "we don't have it" and I had to ask what did they mean and push to be told they could/ would order it. Later, I was given dangerous and incorrect health information when I called to ask about some medication I may have taken incorrectly, which was such bad and potentially hazardous information that the poison control center had to call and reprimand the pharmacist. Then they seemed to arbitrarily decide that I needed to show ID for a medication that they had already given me 3 times with no ID and that I have NEVER at any other pharmacy including any other Rite Aid, had to show ID for. Not having the correct ID I then have to go a few days without my medication because I have to find another pharmacy that IS COMPETENT and RESPECTFUL and CONSISTENT and knows what customer service is. I don't know why I kept going back, it is dirty and the pharmacists and techs are horrible. The location was convenient I guess and I wanted to keep giving it the benefit of the doubt. Please beware when you go here - they have no problem giving you health advice that could potentially kill you or arbitrarily deciding they are just not going to give you your prescription on any given day and too bad if you needed it for your health. Disgusting.