I am writing this a few days after my hair cut and color- I purchased a Groupon for the cut and color. My stylist was lacking in some of her customer service skills, but that will come with experience (hopefully). Overall the cut is decent, I have noticed the ends aren't level and the layers I had put in are pretty prominent, generally layers are more subtle. The dye is a lovely color (dark red/brown), but she left a large amount on my head that I had to wash out myself later in the day. Dye washed out of my hair for 3 washes after the dye, I'm hoping due to the color (red), as I have read that red will do that sometimes. The front desk was very adament about not giving change back, so make sure to bring cash if you plan on tipping (I had to purchase a small bottle of shampoo to get change back).
The salon was very crowded, but it was a Saturday afternoon. I will stick to professionals with more experience for my next cut.