Maybe it was my choice of flavors (vanilla ice cream, raspberry shaved ice and fluff), but I found the overall product to be too much. Ice cream with shaved ice AND marshmallow fluff? The tastes and textures did not go well together, and the melted shaved ice provided a terrible, watery ice cream experience.
The menu was overwhelming, and when you say you want a plain, simple shaved ice + flavor, the cashier will tell you that your choice isn't ideal and will try to get you to buy into more add ons. Maybe had he listened I would have rated better stars.
The portions are large, so that's a plus if you're into that sort of thing.
I'll have to take a hard pass on this place in the future. Sorry guys.