Worst dealer experience EVER! This dealership just wants to rip you off any way they can. I have a four year old Mini Cooper that is in the shop all the time. For a BMW engine, that is a LOT of servicing. I don't even want to mention the amount of money I have spend on this crap of a vehicle. What is worse though, is when the dealer wants to rip you off. I went in 3 times for the same thing because the service light is on. They told me that the spark plugs are due to be changed. They did check the spark plugs themselves and they said that they do NOT need to be changed. However, they would not turn off the service light. They said that if I want me to turn off the service light,, then I must change the spark plugs, even though they themselves said that they don't need changing. I spoke to their service manager Tara, but got nowhere. They just don't give a crap about their clients. I will never buy a Mini again, that is for sure. HORRIBLE experience!!!