About: http://data.yelp.com/Review/id/cdBe3-iTX4TLo1StjPcv7w     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I had a loan from them back in 2014. Unfortunately after having my car for less than a year I was hit by a driver who ran a red light and my vehicle was totalled. I had medical bills plus the stress of finding a new car. I was fortunate that the red light camera showed the other driver at fault and the insurance paid the majority of the loan and my Gap covered the remaining balance. The insurance companies sent me documents and copies uof the checks that were sent and recieved by Wells Fargo in 2014. As of June 2017 Wells Fargo still reported an open account at $0 to the credit reporting agencies. I filed a despute thinking after the account had been paid off years ago there was a simple error that had not closed the account properly. I was wrong after the despute, Wells Fargo then reported not only the account still open but that the remaining balance was over $18,000. I am currently in the process of buying a home and overnight my "total debt" increased that much. I immediately called Wells Fargo and jumped through hoops to speak to the correct person regarding my account. After explaining my situation 3 different times I was finally transferred to a female employee that was extremely rude. She treated me like I was this worthless person that just didn't pay my bill. I was never late before the car was totalled and I have still never had a late payment reported on any account I have ever had and also have over an 800 credit score. As she continued to talk down to me and refuse to listen to my explainaition she stated that the reason the account was still open was because I owed them a little over 300.00 dollars. She could not explain what the charge was for or why I owed it. She just repeated rudely that it was my responsibility and that I should have known that I was responsible for that amount not the insurance companies. Desperate and feeling pressured by getting the home loan I reluctantly bit the bullet and paid the random amount she stated I still owed. I felt that paying 300 was worth getting the account removed as quick as possible and not having to deal with them anymore. The employee assured me that the account would be reported closed and paid in full as soon as my payment had been processed. That was over a month ago and as of 8/4/17 they are still reporting to the major credit bureaus that the account is open and still 18,000. So even though they recieved checks for the full amount of the loan and told me over the phone I had only still owed 300, this is what they are reporting, and let's not forget the flat out lie that it was going to be corrected after I made the payment she stated I had to for it to be closed. WAIT! It gets better on 8/5/17 I recieved I check in the mail from Wells Fargo for 429.00 and a letter stating it was an overpayment refund check. I'm confused how could I over pay if I was told I still owed?!? And if the account had been paid in full why are they still reporting an 18,000 dollar open account to credit reporting agencies?! I have now written a letter and sent copies of all the paperwork originally provided from the insurance companies and I'm waiting to hear back. This has been so frustrating and confusing. I think what bothers me most is how badly I was treated over the phone and then to turn around and send me a check because I had been right all along.. it would have taken her 2 minutes to listen to my explaination and allow me to email her the documents I had. I would never use them again and advise anyone to avoid them at all cost.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software