Your VoiceMail System is extremely aggravating; when I finally reach a real person, she quickly transfers the call despite protestations !
When I finally did get my point across, I reached Jeff Harry; A Super employee who is a real asset; He's so good I gave a five star rating despite you Phone answering system !
My 2010 Prius IV needed ne front wheel bearings; I was over the mileage but had just come back from a trip which I explained to Jeff. His suggestion that I call TFS and explain the situation saved me over $1,200.00 dollars.
He then took care of having the repairs completed promptly. As a result of his service I will most likely buy my next Toyota from BAM; Before this I would not consider buying from BAM;
Pls. do me a favor FIX TH PHONE SYSTEM
Thanks, Walt Zimmerer