Take my three dogs here regularly for their check ups and shots. The staff is always friendly and greets you when you first walk in. There are more than one girl at the counter so walk in patients gets check in quickly. There are times you get into the exam rooms right away, then there other times it takes about 30 mins. I guess it depends on the day or time of day. Again when I'm the exam room, I had experience of seeing the vet right away or wait, the longest was about 30 mins. The vets there are really knowledgeable and friendly. You can ask as many questions you want and never feel they are rushing off to see other patients. When the dog goes to another room for the shots, the staff will bring them, will keep them calm and with care. I will continue to take my dogs here, great vets and staff, the only negatives is the sometimes long wait.