Getting in is easy but getting out is a major cluster. If you are dining in it's easier to park closer to Harris Teeter and walk across the lot than use Smash's little lot and fight for the light when you leave.
Burgers are good and come in regular or "big" sizes. The classic smash is tasty. Fries come in plain or "smash" seasoned. The veggie fries are not my thing, just taste like half-cooked greasy carrots and string beans.
The organization inside is bewildering. You're forced to enter one way and exit another which really doesn't help anything. If there isn't an expediter at the pickup window, which is apparently often, it's like fighting through a pool of piranhas to get your food when it's called.
The kitchen is not great at special requests like "hold the onions" and "no cheese" so it's better to order something simpler and add on special items you want.
But all in all not bad food and I would brave it again to give them another chance.