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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Absolutely atrocious customer service. I advised them of my need for a truck for 6 days and the booking agent took my reservation. When we called back into find out the height restrictions, they realized that they incorrectly booked our reservation for a truck and couldn't allow us to keep the truck. One of their agents (Sue Taylor) yelled at me on the phone, told me that there was nothing she or anyone can do, wouldn't transfer me to her management and told me I was out of luck. Do NOT book with them unless you want to be truck-less. If I didn't call back in, I would NOT have even known that it was incorrectly done. Be very aware! UPDATE: the same manager called me back and left a voice mail advising me that I am a liar for posting this review online. I don't understand the management has to time harass their customers instead of calling to advise them of changes to the promises they made.
http://www.openvoc.eu/poi#coolReviews
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